Customer Service Representative - State Farm Agent Team Member
Compensation
$40k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Rochester, NY
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative is an onsite position based in Rochester, NY. The pay range is $40,000–$60,000 per year, and this role supports the Dominic Agostini State Farm agency. This role exists to provide exceptional client experiences and support agency growth. It contributes to the team's success by resolving customer inquiries, educating clients on insurance options, and maintaining high customer satisfaction.
What you'll do
- Establish and maintain customer relationships.
- Respond to inquiries regarding insurance availability, coverages, policy changes, and claims.
- Use a needs-based review process to educate customers.
- Coordinate with agency team members to meet service goals.
What we're looking for
- Skills & competencies
- full-timeday shiftrochester nyinsurancecustomer servicestate farmsales$40k-$60k/yronsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Performance bonuses, Health insurance, PTO, Training, Summer Fridays.
Why this role
Performance bonuses, summer Fridays off, office outings.
About the employer
Dominic Agostini - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 94359845-4378-4e3f-9f6c-273595ecdc1d