Customer Service Representative

Job overview

The Customer Service Representative role is an in-store position in Salisbury, NC; compensation is not specified. Kimbrell’s Furniture describes its purpose as improving people’s happiness and well-being through home furnishings. The representative supports customers throughout the purchasing journey and provides ongoing account assistance. By coordinating with sales associates and handling transactions and customer questions, the role contributes to customer satisfaction and store operations.

What you'll do

• Provide a welcoming customer experience
• build customer relationships
• support customers through purchases and follow-up
• partner with sales associates
• conduct customer outreach and assist with promotions and events
• help with financing options, credit applications, and transaction processing
• maintain customer accounts and resolve concerns
• process payments and maintain records
• protect customer information
• support store operations and use POS systems.

What we're looking for

Skills & competencies

customer service representative

salisbury nc

kimbrell's home furnishings

retail customer service

home furnishings

customer accounts

sales support

financing assistance

payment processing

pos systems

commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Commission
• health and vision insurance
• paid time off
• training and development
• 401(k) and matching
• dental insurance
• employee discounts
• advancement opportunities.

Why this role

Benefits listed include commission, health and vision insurance, paid time off, training and development, 401(k) and matching, dental insurance, employee discounts, and advancement opportunities.

About the employer

Kimbrell's Home Furnishings is hiring for this role. Industry: All Other Home Furnishings Retailers. Sector: 44.