Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Overland Park, KS
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Overland Park, KS. Compensation is not specified for this position, which supports the store leadership team in delivering exceptional service to pet parents. This role exists to drive pet parent experience strategies through loyalty and promotions while maintaining store standards. The lead acts as a key holder and provides guidance to associates to ensure a safe and clean environment for pets and customers.
What you'll do
- Facilitating associate training and development
- acting as Leader on Duty
- managing POS systems
- coordinating store events
- supporting live pet sales and adoptions
- and maintaining store cleanliness.
What we're looking for
- Skills & competencies
- full-timeday shiftoverland park kspetsmartcustomer servicekey holderonsiteno degree requiredretail leadweekly pay
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401k with match, health/wellness benefits, tuition assistance, associate discounts.
Why this role
Key holder position with leadership responsibilities.
About the employer
PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: 94237720-2db8-42ff-8071-dc102ca5413e