Medical Appointment Clerk

Job overview

The Medical Appointment Clerk role is onsite at Scott Air Force Base, IL. Compensation is not specified. The clerk supports appointment access for primary, specialty, and subspecialty care in a military treatment facility. The role coordinates appointment requests and schedule changes, verifies eligibility and patient information, and keeps records and schedules accurate. This administrative support helps patients access care within appropriate timeframes and helps clinical teams prepare for visits.

What you'll do

• Schedule, reschedule, and cancel appointments through phone calls and secure messages
• determine patient eligibility and validate it through DEERS
• maintain appointment schedules in government systems such as CHCS, AHLTA, or MHS GENESIS
• update patient demographics
• maintain logs and appointment slots
• provide visit instructions
• prepare records for upcoming appointments
• deliver telephone messages to providers or clinic nurses.

What we're looking for

Skills & competencies

medical appointment clerk

appointment scheduling

military health

patient access

chcs

ahlta

mhs genesis

deers

scott air force base il

caban resources

medical office

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED, at least six months of medical office scheduling experience, typing at 50 WPM, and familiarity with standard office equipment. Knowledge of military health systems is relevant.

About the employer

CABAN RESOURCES, LLC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.