General Manager, Agency Operations and Sales

Job overview

The General Manager, Agency Operations and Sales role is full-time in office in Richardson, TX; compensation is $60,000–$95,000 base salary plus performance incentives. Farmers Insurance District 3504 is seeking an operator to lead its insurance agency's sales and service teams. The role exists to improve agency operations and drive revenue growth while maintaining a strong customer experience. It contributes by coaching and developing producers, managing lead flow and performance metrics, overseeing service and retention, and ensuring smooth daily office operations and compliance.

What you'll do

• Recruit, train, and mentor licensed producers
• manage sales processes and lead distribution
• track dialer metrics and conversion rates
• oversee customer service, renewals, and cross-sells
• manage daily office operations, compliance, and technology use
• hold teams accountable to performance measures.

What we're looking for

Skills & competencies

full-time

general manager

agency operations

sales leadership

insurance agency

team coaching

lead management

customer retention

richardson tx

farmers insurance

$60k–$95k base

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, career growth, bonus and contest opportunities, and training.

About the employer

Farmers Insurance District 3504 is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.