Front Office Customer Service Representative

Job overview

The Front Office Customer Service Representative role is onsite in Donnellson, IA. Compensation is $30,000–$45,000 per year. The position supports Thompson Farm Supply, a family-owned retailer serving farmers and producers across its region. The representative is a first point of contact for customers and combines counter and phone service with inventory coordination, order fulfillment, and social media support. The role helps customers obtain agricultural products and keeps orders and store operations moving accurately.

What you'll do

• Greet customers and answer product questions in person and by phone
• process orders in AgVision
• manage inventory and place vendor orders
• track deliveries against purchase orders
• fill Grind & Mix orders to specified recipes
• coordinate order staging and delivery logistics
• create and manage social media content
• maintain an organized front office and sales floor.

What we're looking for

Skills & competencies

front office customer service representative

customer service

agricultural products

order processing

inventory coordination

order fulfillment

social media

donnellson ia

thompson farm supply

$30,000–$45,000/year

health insurance

retirement plan

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plan, paid time off, life insurance, and on-the-job training.

Why this role

Agricultural product familiarity is a plus, and the employer will train the right candidate. The role may involve handling feed, seed, fertilizer, and chemical products and lifting up to 50 pounds.

About the employer

Tfsfeeds is hiring for this role. Industry: Nursery, Garden Center, and Farm Supply Retailers. Sector: 44.