Branch & Insurance Specialist

Job overview

Branch & Insurance Specialist (Onsite) in Rutland, VT. Compensation is not specified. This role involves providing insurance and membership services support, including handling insurance policies, membership billing, and other member services. The specialist will also develop insurance leads and assist agents.

What you'll do

• Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.
• Perform routine and advanced duties in support of agents and other team members.
• Develop insurance leads for office sales agents and life specialists.

What we're looking for

Education

High School diploma or GED

Experience

Prior experience in insurance, retail sales, banking or similar customer service/sales environment. Advanced customer service skills. Ability to work overtime including Saturdays. Proficiency with Microsoft Office basics. Proven ability to exceed assigned sales or service quality goals. Excellent communication, interpersonal and organizational skills. Adaptability to change and ability to meet deadlines. High School diploma or GED. Successful completion of background check and drug screening. Ability to navigate Windows, Outlook, Word, and the Internet. Strong verbal and written communication skills. Experience in customer service environment helpful. Ability to exceed assigned service quality goals.

Skills & competencies

branch & insurance specialist

full-time

onsite

rutland vt

aaa northern new england

insurance

membership services

customer service

sales support

lead generation

Work arrangement

• Weekend coverage required

Benefits & perks

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

About the employer

AAA Northern New England is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.