Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Bryant, AR; compensation is not specified. The position is with Jamey South, a State Farm independent contractor agent, and supports the agency’s customer service and growth. The representative builds customer relationships and responds to questions about insurance policies, coverage, changes, claims, and billing. The role contributes to agency growth by providing accurate, prompt service and supporting customer follow-up.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• maintain a strong work ethic and commitment to daily success
• complete applicable licensing requirements and training programs.

What we're looking for

Skills & competencies

customer service representative

insurance customer service

policy support

claims inquiries

billing support

customer relationships

bryant ar

state farm agent team

full-time

health insurance

401(k) matching

training and development

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• 401(k) matching
• performance-based bonus
• training and development.

Why this role

The posting states that employees of State Farm agents are employed by independent contractor agents, not State Farm Insurance Companies.

About the employer

Jamey South - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.