Housing and Resource Navigator

Job overview

The Housing and Resource Navigator works onsite in the Billings metropolitan area, MT. The stated pay range is $22–$25 per hour. The role supports shelter guests by connecting them with housing opportunities and community resources. The navigator conducts intakes, assesses needs, and helps guests identify pathways toward housing stability and self-sufficiency. Coordination with landlords, partner agencies, and shelter staff helps guests navigate services and track progress.

What you'll do

• Conduct respectful, trauma-informed intake interviews
• gather and document demographic, housing, and service information
• assess needs, risks, and program eligibility
• maintain confidential records
• help guests identify housing options and complete applications
• coordinate with landlords and partner agencies
• connect guests to community resources
• advocate for guests navigating systems
• support goal-setting and follow-up
• collaborate with staff and participate in meetings.

What we're looking for

Skills & competencies

housing and resource navigator

housing navigation

shelter services

human services

guest intake

resource coordination

trauma-informed care

billings mt

montana rescue mission

$22–$25 per hour

client documentation

community resources

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent, human services or related experience, and a valid driver's license to assist with guest transportation. A bachelor's degree or equivalent experience is preferred.

About the employer

MONTANA RESCUE MISSION is hiring for this role. Industry: Temporary Shelters. Sector: 62.