Security Surveillance Operator | CCTV Monitoring & Dispatch

Job overview

The Security Surveillance Operator is an onsite role based in San Jose, CA. Compensation is not specified for this position, which supports the security operations team in safeguarding client assets and personnel. This role is responsible for monitoring alarms, video surveillance, and AI-assisted detection platforms to identify and validate security events in real time. The operator coordinates dispatch operations and maintains detailed incident logs to ensure operational integrity.

What you'll do

• Monitor alarms and video surveillance systems
• perform advanced CCTV monitoring
• conduct archival video review
• coordinate multi-channel dispatch
• maintain incident logs
• utilize AVERT workflows
• conduct first-level troubleshooting
• provide situational awareness
• assist with post-incident reporting
• monitor regional trends.

What we're looking for

Skills & competencies

full-time

day shift

san jose ca

securitas

security

alarm monitoring

cctv

dispatch

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Why this role

AI-assisted detection platform monitoring, multi-channel dispatch coordination, and AVERT documentation standards.

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.