Automotive Service Advisor — South Pointe Chevrolet

Job overview

The Automotive Service Advisor role is onsite in Tulsa, OK, at Group 1 South Pointe Chevrolet’s new service center. Compensation is not specified. The position supports the dealership’s service center and its customer experience. The advisor serves as a customer-facing link between vehicle owners and service technicians, helping customers understand recommended maintenance and repair work. The role coordinates estimates, appointments, repair timing, and follow-up while following manufacturer warranty procedures and protecting customer and vehicle information.

What you'll do

• Greet customers and obtain vehicle information
• build rapport and advise customers on vehicle care and manufacturer-specified maintenance
• prepare accurate repair estimates
• communicate repair completion timing with customers and technicians
• answer service calls and schedule appointments
• conduct customer follow-up
• follow manufacturer warranty procedures and applicable laws and company policies.

What we're looking for

Skills & competencies

automotive service advisor

south pointe chevrolet

group 1 automotive

tulsa ok

customer service

service appointments

repair estimates

customer follow-up

warranty procedures

customer satisfaction

career path to management

benefits offered

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• life and disability insurance
• 401(k) with company match
• paid time off
• employee vehicle purchase program
• employee stock purchase plan.

Why this role

Automotive experience is a plus but not required; the Service Manager can train the right candidate. Benefits include health, dental, and vision insurance, life and disability insurance, 401(k) match, paid time off, employee vehicle purchase program, and employee stock purchase plan.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: New Car Dealers. Sector: 44.