Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is onsite in Stafford, TX, with base pay of $45,000–$65,000 per year plus commission-based incentives. Stafford Auto Tech is an independent repair shop serving the community since 2008 and works on domestic, Asian, and European vehicles. As the shop’s first dedicated Service Advisor, this role manages customer communication and repair orders from intake through completion. It helps the owner and technicians maintain efficient workflow and deliver transparent, customer-focused service as the business grows.

What you'll do

• Greet customers and document vehicle concerns
• prepare and explain estimates and maintenance recommendations and obtain authorization
• coordinate approximately 8–15 vehicles daily
• use Tekmetric to manage repair orders and customer information
• communicate Digital Vehicle Inspection findings
• provide customer updates and follow up
• collaborate with the owner and technicians.

What we're looking for

Skills & competencies

automotive service advisor

service writer

auto repair

customer communication

repair estimates

tekmetric

digital vehicle inspection

$45k–$65k/year

stafford tx

promotive

monday–friday

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid holidays, paid training, and ASE certification reimbursement.

Why this role

Requires at least two years of automotive service advisor, service writer, or comparable experience; Tekmetric and Digital Vehicle Inspection familiarity are preferred.

About the employer

Promotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.