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Project Manager — Client and Software Implementations

Palco · Cincinnati, OH · Palco implementation teams, collaborating with Product, Engineering, Operations, Compliance, Billing, and Customer Support

Employment type

Full-time

Work setting

On-site

Location

Cincinnati, OH

Schedule

Day shift

Posted

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Job overview

The Project Manager position is remote/work-from-home. Compensation is not specified. Palco provides management, support, and systems for self-directed programs that help people hire, pay, and manage caregivers. The role coordinates client and program implementations from planning through go-live, aligning client requirements with product, engineering, operations, and other teams. It supports timely, compliant implementations and a strong client experience through project execution, communication, risk management, and process improvement.

What you'll do

  • Lead client and program implementations
  • coordinate cross-functional teams and stakeholders
  • gather and analyze client requirements
  • develop implementation plans
  • facilitate planning, workshops, configuration discussions, testing, training, and go-live reviews
  • communicate status and risks
  • mitigate issues
  • maintain project documentation and reporting
  • identify process improvements.

What we're looking for

Skills & competencies
project manager
remote work
client implementations
software implementation
saas
project planning
stakeholder management
risk management
process improvement
palco
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Benefits include paid time off, annual bonus potential, retirement savings, paid training, employer-shared health insurance costs, employer-paid disability and life insurance, and vision insurance.

Why this role

Remote/work-from-home role; posting requests a bachelor’s degree or equivalent experience and 5+ years of project management experience.

About the employer

Palco is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.

Additional details

Industry sector
62
Industry
Other Individual and Family Services
Occupation code
13-1082.00
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