Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Ballwin, MO. The posting states annual pay of $40,000–$55,000. The position is with Travis Hesser, a State Farm independent contractor agent, and supports customer relationships in the community. The role promotes auto, home, and life insurance by providing customer service, explaining coverage options, and identifying customer needs. It contributes to the agency’s community relationships and product outreach through follow-up, lead development, and appointment scheduling.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers through needs-based reviews
• develop leads, schedule appointments, identify needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer relations representative

ballwin mo

travis hesser state farm agent

insurance

customer service

auto insurance

home insurance

life insurance

policy support

lead development

appointment scheduling

$40k–$55k

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits
• paid time off
• growth potential and advancement
• salary plus commission or bonus.

Why this role

Property and Casualty and Life and Health licenses must be obtainable. The posting lists salary plus commission or bonus, health benefits, paid time off, and advancement potential.

About the employer

Travis Hesser - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.