Customer Advocate — Dealership Attendant

Job overview

The Customer Advocate — Dealership Attendant role is an onsite, part-time position in Dallas, TX. The listed pay range is $19–$21 per hour. Carvana describes the role as supporting a transparent, single-price, no-haggle vehicle-buying experience in its Dallas showroom. The advocate guides showroom customers from initial inquiry through vehicle selection, purchase, and post-sale follow-up. The role also supports test drives, explains vehicle features and ownership information, responds to leads, builds local business relationships for fleet sales, and helps maintain accurate, organized showroom inventory.

What you'll do

• Serve as the primary showroom contact for walk-in and appointment-based customers
• communicate in person and through phone, email, and text
• facilitate showroom visits and test drives
• support vehicle selection and order placement
• explain app connectivity, warranty, and maintenance information
• respond to leads and guide customers through sales tools
• support pickup and drop-off processes
• build local business relationships for fleet sales
• follow up after sale
• maintain and review lot inventory.

What we're looking for

Skills & competencies

customer advocate

dealership attendant

customer service

automotive sales

vehicle buying

dallas tx

carvana

part-time

$19–$21/hour

showroom

test drives

customer follow-up

cdjr products

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• healthcare premiums paid by the company
• dental and vision benefits
• paid time off
• tuition reimbursement or student loan repayment program
• employee stock purchase plan
• professional development opportunities
• potential overtime during busy seasons.

Why this role

The posting describes a performance-based pay progression from $19 to $21 per hour and a customer-first, no-haggle buying environment.

About the employer

Carvana is hiring for this role. Industry: Motorcycle, ATV, and All Other Motor Vehicle Dealers. Sector: 44.