Call Center Collections Manager
Employment type
Full-time
Work setting
On-site
Location
Tampa, FL
Schedule
Day shift
Posted
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Job overview
The Call Center Collections Manager role is a fully remote position based in Tampa, FL, with compensation not specified. This role supports the operations team at MCI Careers, a tech-enabled business services company. The role exists to lead collections teams, drive recovery performance, and ensure regulatory compliance within a fast-paced call center environment. The manager oversees supervisors and agents, implements process improvements, and analyzes performance data to achieve business objectives.
What we're looking for
- Skills & competencies
- full-timeremotetampa flcollections managercall centerbpoleadershipdebt recoveryfinancial servicesoperationsmanagement
- Work arrangement
- Weekend coverage required
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3051.00
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Listing ID: 932d0d2d-2314-4296-bdf8-8d9779c2fdb6