Business Development Center Associate — Fixed Operations

Job overview

The Business Development Center Associate — Fixed Operations role is onsite in Clearwater, FL. Compensation is not specified. The position supports Clearwater Toyota, a Sonic Automotive family dealership. The associate responds to online service inquiries and generates service appointments for new and pre-owned vehicles. By managing customer information and follow-up through CRM and lead-management tools, the role supports the dealership’s service customer experience and appointment flow.

What you'll do

• Respond to internet inquiries courteously, accurately, and professionally
• enter customer inquiry data into the CRM
• generate service appointments
• conduct phone surveys about customer preferences and service quality
• use lead-management tools
• compile reports, forms, and documentation
• perform cashier duties when requested
• maintain ethical conduct and customer satisfaction.

What we're looking for

Skills & competencies

business development center associate

fixed operations

clearwater fl

sonic automotive

clearwater toyota

service appointments

customer inquiries

crm

lead management

call center

customer service

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive training
• competitive compensation
• benefits
• opportunities for internal advancement.

About the employer

Sonic Automotive is hiring for this role. Industry: Used Car Dealers. Sector: 44.