Salesforce Administrator

Job overview

The Salesforce Administrator role is hybrid, with one day per week in the office in New York, NY. The posting lists a salary of $75,000–$95,000 per year. The role supports the Administration department and NMIC’s Salesforce transformation, helping staff use data to serve clients more effectively. The administrator supports configuration, maintenance, user assistance, data quality, reporting, and implementation of Salesforce Nonprofit Cloud and related systems. The work builds sustainable internal platform capacity and supports service delivery and reporting across NMIC programs.

What you'll do

• Assist with Salesforce configuration, updates, flows, validation rules, layouts, and permissions
• support testing, deployment, sandbox, and release management
• provide helpdesk support and user training
• maintain documentation and guides
• improve data quality
• support imports and exports
• build reports and dashboards
• assist with implementation, migration, change management, and user adoption.

What we're looking for

Skills & competencies

salesforce administrator

salesforce nonprofit cloud

crm administration

data quality

reports and dashboards

user support

hybrid

new york ny

northern manhattan improvement corporation

$75k–$95k

401(k)

nonprofit

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life, and disability insurance
• 20 vacation days, 15 sick days, 5 personal days, 11 agency holidays, a week off from Christmas Eve through New Year’s Day, and 401(k) with agency contribution.

Why this role

Supports NMIC’s transition from implementation to long-term ownership of Salesforce Nonprofit Cloud.

About the employer

Northern Manhattan Improvement Corporation is hiring for this role. Industry: Civic and Social Organizations. Sector: 81.