Retail Key Holder

Job overview

The Retail Key Holder role is onsite in Pasadena, CA, with pay of $20.07 to $22.25 per hour. Crossroads Trading buys, sells, and consigns secondhand clothing and designer items, supporting a resale and sustainable fashion business. The key holder assists with daily store operations, helps lead and train the team, and creates a welcoming shopping and selling experience. The role supports customer service, merchandising, inventory practices, and the store’s inclusive resale experience.

What you'll do

• Assist the management team with day-to-day store operations
• lead by example in greeting customers
• prioritize and delegate tasks
• educate customers about selling clothing
• support buying, merchandising, and inventory practices
• train teammates and uphold service and inclusion values.

What we're looking for

Skills & competencies

retail key holder

pasadena ca

crossroads trading

secondhand retail

fashion

store operations

customer service

team leadership

merchandising

$20.07–$22.25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance for employees working at least 20 hours per week
• paid time off, 401(k) match, employee discounts, flexible scheduling, commuter benefits, earned wage access, and professional development.

Why this role

Requires at least six months of prior retail supervisory experience and availability to work a minimum of 30 hours per week.

About the employer

Crossroads Trading Co. Inc. is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.