Customer Concierge - Snyder, TX

Job overview

The Customer Concierge is an onsite, full-time role based in Snyder, TX. The salary range is $20.00 - $22.00 per hour. This position supports the Sales department at Vero Networks in their mission to provide affordable, reliable broadband to underserved communities. The role exists to guide new customers through a smooth transition to Vero Fiber services. The concierge visits customers at their homes to assist with service cancellation, Wi-Fi setup, and streaming guidance, ensuring a seamless and stress-free onboarding experience.

What you'll do

• Visit customer homes, assist with service transitions, set up Wi-Fi networks, troubleshoot connectivity, provide streaming training, and deliver white-glove customer support.

What we're looking for

Skills & competencies

full-time

day shift

snyder tx

vero networks

customer service

telecom

fiber internet

onsite

$20-$22/hr

concierge

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, 401(k) with match, 15 PTO days, 9 paid holidays, and 2 floating holidays.

Why this role

White-glove service focus, company-provided training, and community-focused mission.

About the employer

Vero Networks is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.