Shift Supervisor

Job overview

The Shift Supervisor role is onsite in Cypress, TX, and pays $10–$15 per hour. MilkShake Factory says its mission is to craft moments of joy through handspun milkshakes and premium chocolates. The supervisor leads team members during scheduled shifts and helps provide a positive customer experience.

What you'll do

• Lead opening and closing duties
• train and coach team members
• update the store manager on performance
• provide customer service and resolve complaints
• prepare milkshakes, sundaes, and dipped chocolates to recipe and presentation standards
• support sales through sampling and product recommendations
• organize work and sales areas
• prepare for promotions
• follow cash-management policies
• and maintain food safety and quality.

What we're looking for

Skills & competencies

shift supervisor

retail operations

team training

customer service

milkshakes

sundaes

chocolate

cash handling

food safety

cypress tx

milkshake factory

$10–$15/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, flexible schedule, free food and snacks, advancement opportunities, and training and development.

Why this role

Requires a high school diploma or GED, customer service and cash-handling experience, and availability that may include early mornings, evenings, nights, weekends, and holidays.

About the employer

MilkShake Factory Elyson is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.