Guest Service Agent – Full Time

Job overview

The Guest Service Agent role is onsite at Hampton Inn & Suites in Fultondale, AL. Pay is $14–$17 per hour. The hotel’s stated mission is to provide exceptional guest experiences through hospitality, teamwork, and continuous improvement.

What you'll do

• Welcome guests
• manage check-in and check-out
• respond to inquiries, requests, and complaints
• provide information about hotel facilities, services, and the local area
• handle reservations and cancellations
• maintain guest and transaction records
• coordinate with other departments
• protect guest confidentiality and privacy.

What we're looking for

Skills & competencies

guest service agent

fultondale al

hampton inn & suites

$14–$17/hour

hotel front desk

guest service

check-in and check-out

reservations

customer inquiries

full-time

flexible hours

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional development and career advancement opportunities, supportive work environment, and employee discounts on services and products.

Why this role

The posting requires flexible hours, including weekends and holidays, and notes proficiency with front desk systems and software.

About the employer

Hampton Inn & Suites is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.