Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Murphy, NC, with compensation of $40,000–$60,000 per year. The role supports Annette Burkhard’s State Farm insurance agency and its community customers. The representative handles customer inquiries, maintains records, supports retention efforts, and coordinates with agency colleagues to resolve issues and provide customer experiences that support agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

murphy nc

annette burkhard - state farm agent

$40k–$60k per year

401(k)

health insurance

paid time off

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, flexible schedule, paid time off, training and development, health insurance, advancement opportunities.

Why this role

The posting describes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Annette Burkhard - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.