Control Room Clerk

Job overview

The Control Room Clerk works onsite in Orlando, FL. Compensation is not specified. The position supports Local Marketing by handling reporting and administrative functions and serves as an interface among Local Marketing, management, hotel staff, and tour guests. The role helps coordinate tours and transportation while maintaining timekeeping, reports, and validated data. Its purpose is to keep Local Marketing operations organized and provide responsive service to internal and external customers.

What you'll do

• Handle timekeeping for Local Marketing and assist representatives with tour manifests
• create transportation reservations with third-party partners and confirm appointments
• produce and distribute daily, weekly, and monthly reports
• process Pre-Assigned Representative requests for Sales
• validate data and assist with allotment availability
• provide customer service to internal and external customers.

What we're looking for

Skills & competencies

orlando fl

holiday inn club vacations

control room clerk

local marketing

tour manifests

transportation reservations

timekeeping

reporting

administrative support

customer service

word and excel

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Growth opportunities
• 401(k)
• health, dental, and vision plans
• Employee Assistance Program
• paid time off
• resort vacation points
• IHG discounts
• tuition reimbursement and continuing education courses.

Why this role

Combines tour manifesting and transportation reservations with reporting and administrative support for Local Marketing.

About the employer

Holiday Inn Club Vacations is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.