Patient Support Representative

Job overview

The Patient Support Representative role is onsite in Searcy, AR. Compensation is not specified. The position is part of the PrimeCARE team and supports timely, quality care through patient communication and administrative coordination. The role helps patients and clinic staff by managing calls and messages, documenting interactions in the electronic health record, coordinating appointments and follow-up, and assisting with administrative work during high-volume periods. The schedule includes some evenings each week and approximately two full weekends per month.

What you'll do

• Answer and route calls
• respond to patient messages, emails, and voicemail
• contact patients about rescheduling, follow-up, missing information, or clarification
• update demographics and insurance information
• document interactions in the EHR
• schedule appointments
• take payments when applicable
• sort mail and faxes
• and provide administrative support during high-volume periods.

What we're looking for

Skills & competencies

patient support representative

primecare

searcy ar

full-time

patient communication

appointment scheduling

ehr documentation

insurance information

medical office

evening availability

weekend schedule

Work arrangement

• Weekend coverage required

Why this role

The posting describes full-time work of at least 30 hours per week, potentially 40 or more depending on clinic needs, with some evenings and approximately two full weekends per month.

About the employer

J P Wornock M D P A is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.