Spa Sales and Guest Service Associate

Job overview

The Spa Sales and Guest Service Associate position is onsite in Waterford, MI. Compensation is $14.00 to $15.00 per hour. The role supports Hand & Stone Massage and Facial Spas, whose stated vision is to make each client visit the best hour of the month. The associate welcomes clients, supports spa operations, and helps clients understand services and membership options. The role contributes to memorable visits by combining guest service, appointment coordination, sales communication, and a clean spa environment.

What you'll do

• Meet membership sales goals
• maintain detailed knowledge of the service menu
• provide customer service to members and guests
• communicate sales, promotions, and service options
• uphold spa cleanliness standards
• answer phones
• schedule appointments
• file documents
• perform other assigned duties.

What we're looking for

Skills & competencies

spa sales and guest service associate

waterford mi

hand & stone

massage and facial spa

membership sales

guest service

appointment scheduling

spa cleanliness

$14–$15/hour

part-time

sales training

management opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• 10% weekly KinderCare childcare discount
• personal care and LifeMart discounts through participating spas
• training and growth opportunities.

Why this role

Live sales training webinars and opportunities for lead spa associate and management roles; flexible shift options are described.

About the employer

Hand & Stone - 5134 Highland Rd - Waterford Twp, MI is hiring for this role. Industry: Other Personal Care Services. Sector: 81.