Human Resources Knowledge Management Specialist

Job overview

The Human Resources Knowledge Management Specialist role is remote. Compensation is $70–$90 per hour. Mercor connects creative and technical talent with AI research labs and is headquartered in San Francisco. The specialist evaluates enterprise search and workplace AI answers on HR topics for source accuracy, access permissions, and content quality. This work helps assess whether knowledge tools provide reliable, properly sourced HR information and distinguish retrieval problems from reasoning errors.

What you'll do

• Evaluate enterprise search and workplace AI answers on HR topics
• assess source grounding and citation accuracy
• check whether results respect user access permissions
• identify stale or conflicting knowledge content
• distinguish retrieval misses from reasoning errors.

What we're looking for

Skills & competencies

hr knowledge management specialist

remote

mercor

$70–$90 per hour

human resources

enterprise search

workplace ai

workday hcm

knowledge content

source evaluation

access permissions

contract

Work arrangement

• Weekend coverage required

Why this role

Contract opportunity; requires 5+ years of active HR practice in a specific domain, current HR/People Ops/Payroll/HR Systems work at a technology company, enterprise search or workplace AI experience, and hands-on Workday HCM use.

About the employer

Mercor is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.