Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Greensboro, NC
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Greensboro, NC. Compensation is not specified, and this role supports the PetSmart retail team in providing exceptional service to pet parents. This role exists to drive the pet parent experience through loyalty programs and promotions while overseeing store operations, safety, and associate engagement. The lead acts as a key holder and provides leadership to associates to ensure store standards are met.
What you'll do
- Facilitate associate experience, support development, lead as the Leader on Duty, manage pet parent concerns, and oversee store cleanliness and safety.
What we're looking for
- Skills & competencies
- contractday shiftgreensboro ncpetsmartretailcustomer servicekey holderleadershippet careonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Weekly pay, health/wellness benefits, 401(k) with match, associate discounts, tuition assistance.
Why this role
Weekly pay, associate discounts, tuition assistance, and career pathing opportunities.
About the employer
PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- Pet and Pet Supplies Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: 9247d355-7a14-4093-9fee-ad3289d78bfb