Call Center Customer Service Representative

Job overview

The Call Center Customer Service Representative role is onsite in Grants Pass, OR; compensation is $15–$16 per hour. The posting describes customer care work for Globalchannelmanagement but does not identify a specific customer or department mission.

What you'll do

• Document customer complaints and concerns, communicate updates to customer service leaders, attend team meetings and training, follow customer care processes, maintain a professional and empathetic manner, learn product and procedure information, pursue one-call resolution, communicate promotions and services, and process customer orders accurately.

What we're looking for

Skills & competencies

call center

customer service

customer complaints

order processing

customer care

ms office

grants pass or

globalchannelmanagement

$15–$16 per hour

Work arrangement

• Weekend coverage required

About the employer

Globalchannelmanagement is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.