Inside Sales Representative — JournalBooks

Job overview

The Inside Sales Representative role is onsite in Charlotte, NC, and compensation is not specified. The position supports JournalBooks, which provides custom journals and planners to clients; the posting describes Monday–Friday hours between 8 a.m. and 5 p.m., with occasional overtime possible. The representative responds to customer inquiries, recommends products, prepares estimates, and coordinates with sales, order processing, and production teams. The role helps ensure projects are feasible, accurately priced, and delivered on time.

What you'll do

• Respond to customer inquiries and provide product information and suggestions
• follow up with customers
• coordinate with creative sales, order processing, and production teams
• handle calls and provide pricing, shipping estimates, order updates, and tracking
• prepare estimates in PACE
• assist with website and chat inquiries
• perform data entry.

What we're looking for

Skills & competencies

inside sales representative

charlotte nc

timeplanner calendars

journalbooks

customer service

promotional products

custom journals

sales support

pace estimates

order processing

monday–friday

8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, disability, 401(k) matching, paid time off, holidays, flexible scheduling, and PCNA Cares Share Fund.

Why this role

Full-time hourly position; Monday–Friday, 8 a.m.–5 p.m.; occasional overtime may be required. Requires a high school diploma and 2–3 years of sales or customer service experience.

About the employer

Timeplanner Calendars Inc. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.