Accounts Receivable Insurance Representative

Job overview

The Accounts Receivable Insurance Representative works primarily in an office setting in Savannah, Georgia. Compensation is not specified. The role supports SouthCoast Health’s Accounts Receivable Department by resolving pending insurance patient account balances. The representative researches and follows up on claims, communicates with patients, providers, and insurers, and processes account activity under department procedures. The work supports timely collections, accurate account balancing, and appropriate patient financial assistance.

What you'll do

• Respond to telephone inquiries from physicians, patients, and insurance companies
• process correspondence
• provide financial counseling and arrange installment payments
• coordinate collections and meet correspondence deadlines
• monitor insurer updates
• research and resolve denied and unpaid claims and refile as needed
• process approved refunds
• review aged insurance pending and Medicare accounts
• balance daily charges, receipts, and adjustments
• meet department goals
• protect patient information under HIPAA.

What we're looking for

Skills & competencies

accounts receivable insurance representative

medical billing

insurance claims

claims follow-up

patient accounts

collections

hipaa

savannah ga

southcoast health

financial counseling

insurance denials

Work arrangement

• Weekend coverage required

Why this role

The posting requires two years of medical billing and lists a high school diploma or equivalent; the role has access to patient records only as needed for job duties.

About the employer

SouthCoast Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.