Call Center Agent
Employment type
Full-time
Work setting
On-site
Location
Huntsville, AL
Schedule
Day shift
Posted
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Job overview
The Call Center Agent is an onsite role based in Huntsville, AL, with compensation not specified. This position supports the patient communication team at SportsMED Orthopaedic Specialist, INC. The role exists to handle high-volume inbound calls, schedule appointments, and provide information to patients. The agent ensures smooth communication between patients and clinical staff while maintaining HIPAA compliance.
What you'll do
- Answer inbound calls
- schedule appointments
- provide service information
- route calls
- document patient interactions
- assist with outbound referral calls.
What we're looking for
- Skills & competencies
- full-timeday shifthuntsville alcall centerpatient servicesorthopaedicschedulinghipaacommunicationno on-call
- Work arrangement
- Weekend coverage required
Why this role
In-person role; focus on patient satisfaction and HIPAA compliance.
About the employer
SportsMED Orthopaedic Specialist, INC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Physicians (except Mental Health Specialists)
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 92379bcf-59da-478e-878d-1b0c6be4cbb3