Customer Service Representative
Compensation
$17 – $21 /hr
Employment type
Full-time
Work setting
On-site
Location
Charlotte, NC
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is an onsite role based in Charlotte, NC, with a salary range of $17–$21 per hour. This position supports the dispatch department by managing customer communications and scheduling. This role exists to improve the customer experience by handling inbound and outbound calls and coordinating with the dispatch team. The representative contributes to company goals by ensuring efficient communication and high customer satisfaction.
What you'll do
- Assist with dispatch
- conduct outbound consultation calls
- answer inbound calls
- perform customer follow-ups
- learn permit and closeout processes.
What we're looking for
- Skills & competencies
- full-timeday shiftcharlotte nccustomer servicedispatchplumbingcommunicationschedulingclient support$17-$21/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Family-oriented environment, career growth opportunities.
Why this role
Family-owned company; room for growth.
About the employer
WyattWorks Plumbing is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 9210f165-1703-4355-8a60-3f8fc002a5a7