Director of Client Growth

Job overview

The Director of Client Growth role is based in New York, NY, with a base salary of $150,000–$175,000 per year and a stated 25–35% bonus tied to account retention and growth. Gradient Experience is an experiential marketing and event production agency serving beauty, spirits, and luxury brands. This individual-contributor role owns retention and growth strategy for major client accounts, deepens relationships across client brands and departments, and generates introductions to expand the agency’s footprint. The role partners with project management to monitor delivery quality without owning project execution and reports performance to the Chief Client Officer.

What you'll do

• Own relationship, retention, and growth strategy for accounts generating $1M+ in annual gross income
• build relationships across client brands and departments
• generate introductions and referrals into adjacent client organizations
• own account retention targets
• partner with project management on delivery quality without managing execution
• travel regularly for client relationships
• report performance to the Chief Client Officer.

What we're looking for

Skills & competencies

director of client growth

client retention

account growth

experiential marketing

agency

business development

new york ny

gradient experience

$150k–$175k base

25–35% bonus

client relationships

regular travel

Work arrangement

• Weekend coverage required

Why this role

Director-level individual contributor role with no direct reports; bonus is 25–35% of base and tied to account retention and growth.

About the employer

Gradient Experience is hiring for this role. Industry: Advertising Agencies. Sector: 54.