Customer Service Associate — Retail Fixtures
Employment type
Full-time
Work setting
On-site
Location
Madison, WI
Schedule
Day shift
Posted
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Job overview
The Customer Service Associate — Retail Fixtures role is onsite in Madison, WI. Compensation is not specified. Universal Presentation Concepts designs and manufactures retail store fixtures and point-of-purchase displays and has operated in Madison since 1978. The associate serves as a frontline contact for external customers, providing product, order, shipping, and service information while supporting order entry. The role builds customer relationships and helps facilitate new and repeat business.
What you'll do
- Communicate promptly and professionally with customers and internal staff
- provide product, order, shipping, and service information
- build customer relationships
- learn UPC products
- complete administrative duties that facilitate order entry.
What we're looking for
- Skills & competencies
- customer service associatecustomer supportorder entryretail fixturesmadison wiuniversal presentation conceptsproduct informationshipping informationmicrosoft officeerphigh school diplomatwo years experience
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k)
- paid time off
- health insurance
- paid holidays.
Why this role
Office environment; Microsoft Office, Word, Excel, and Adobe skills; ERP experience helpful. Requires a high school diploma or equivalent and at least two years of customer service or related experience.
About the employer
Universal Presentation Concepts is hiring for this role. Industry: Showcase, Partition, Shelving, and Locker Manufacturing. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Showcase, Partition, Shelving, and Locker Manufacturing
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 92043683-8cf6-40f9-98b3-64ca2cb0e93b