Customer Support Specialist

Job overview

The Customer Support Specialist role is an onsite position located in Marine On Saint Croix, MN. Compensation is specified as $25 to $30 per hour, and the role supports the customer service department at Uline, a leading distributor of shipping and packaging materials. This role exists to provide legendary service to customers by processing orders, offering product recommendations, and resolving account inquiries. The specialist acts as a product expert, building business relationships through phone, email, and chat to ensure customer needs are met efficiently.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, help customers navigate the website.

What we're looking for

Skills & competencies

full-time

day shift

marine on saint croix mn

uline

customer service

onsite

no on-call

no travel

high school diploma

entry-level

$25-$30/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance.

Why this role

Includes 401(k) with 6% match from day one, tuition assistance, and fitness center access.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.