Assistant — Warehouse, Distribution and Transportation

Job overview

The Assistant — Warehouse, Distribution and Transportation role is onsite in Fort Worth, TX; compensation is not specified. The position supports a client’s logistics operations across warehouse, distribution, and transportation processes. The role coordinates outsourced order-management customer service operations and helps ensure accurate, timely order entry, fulfillment, invoicing, and returns. It also addresses escalated customer issues and identifies process improvements to support service quality and cost effectiveness.

What you'll do

• Lead and coordinate daily operations of outsourced order-management customer service teams
• act as the escalation point for complex customer issues and service disruptions
• ensure accurate and timely order entry, fulfillment, invoicing, and returns processing
• identify and implement process improvements to improve service quality, efficiency, and cost effectiveness.

What we're looking for

Skills & competencies

warehouse operations

distribution

transportation

order management

customer service

order fulfillment

invoicing

returns processing

fort worth tx

sgf global

erp systems

sap

oracle

power bi

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED and five or more years of related customer-relations operational experience; ERP and reporting tools such as SAP, Oracle, and Power BI are listed.

About the employer

SGF Global Inc is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.