Bilingual Customer Support Specialist

Job overview

The Bilingual Customer Support Specialist is an onsite role based in Dallas, TX, with a pay rate of $26 to $30 per hour. This position supports the customer service team at Uline, a leading distributor of shipping and packaging materials. The role exists to provide legendary service by processing customer orders, making product recommendations, and handling account inquiries. The specialist acts as a product and solutions expert, building business relationships with customers via phone, email, and chat.

What you'll do

• Process customer orders, make product recommendations, and handle account inquiries
• Act as a product and solutions expert
• Build business relationships with customers over phone, email, and chat
• Understand customer needs and recommend Uline's best solutions
• Help customers navigate Uline's website and online ordering.

What we're looking for

Skills & competencies

full-time

day shift

dallas tx

uline

bilingual

customer support

$26-$30/hr

onsite

weekend required

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Includes 401(k) with 6% match from day one, multiple bonus programs, and tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.