Senior Director, Strategy & Operations - Customer Success
Compensation
$203,000-$290,000/yr
Employment type
Full-time
Work setting
On-site
Location
position based, IN
Schedule
Day shift
Posted
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Job overview
The Senior Director, Strategy & Operations - Customer Success role is a remote position based in the United States, with a salary range of $203,000 to $290,000 per year. This role supports the Customer Success department at Zscaler. The role exists to lead Strategy and Delivery Operations for the global Customer Success organization. The director drives strategic alignment, operational rigor, and planning excellence to improve business performance, scalability, and customer outcomes.
What you'll do
- Lead Strategy and Delivery Operations for the Customer Success organization.
- Drive operational rigor and business discipline.
- Partner with Finance and leadership on resource and capacity planning.
- Identify and lead opportunities to apply AI and automation.
- Serve as a key cross-functional partner.
What we're looking for
- Skills & competencies
- full-timeday shiftzscalerremotesenior directorstrategy & operationscustomer successsaasleadershipai$203,000-$290,000/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health plans, time off, parental leave, retirement options, and education reimbursement.
Why this role
Leadership role in global operations, focus on AI and automation, and high-growth SaaS environment.
About the employer
Zscaler is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: 91bf2298-1678-442c-9d33-3bc11e9bc908