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Blended Call Center Representative

MCI Careers · Savannah, GA · Customer Experience

Employment type

Full-time

Work setting

On-site

Location

Savannah, GA

Schedule

Day shift

Posted

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Job overview

The Blended Call Center Representative is an onsite role based in Savannah, GA. Compensation is not specified for this position, which supports a leading Business Process Outsourcing (BPO) company's customer service and sales operations. This role exists to handle a mix of inbound and outbound calls, supporting customer service, technical support, and sales interactions. The representative will resolve issues and promote products, contributing to the company's goal of delivering exceptional customer experiences.

What you'll do

  • Handle inbound and outbound calls.
  • Resolve customer issues efficiently.
  • Research and retrieve information across systems.
  • Document customer interactions and process claims.

What we're looking for

Skills & competencies
full-time
day shift
savannah ga
call center
customer service
sales
blended role
onsite
bpo
entry-level
Work arrangement
  • Weekend coverage required

Benefits & perks

  • World-class training and career growth opportunities.

Why this role

Blended role covering service, support, and sales.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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