Shift Leader

Job overview

The Shift Leader role is onsite in Milwaukee, WI, with pay of $16–$19 per hour. Jersey Mike’s focuses on quality subs, customer service, and supporting local communities. The role supports management in running the assigned restaurant, leading crew members, and maintaining service, food quality, and operating standards. It combines hands-on restaurant work with coaching, shift oversight, and sales support.

What you'll do

• Coach staff to deliver customer service
• produce high-quality food
• handle cash
• follow training programs
• develop team members
• enforce policies and procedures
• participate in marketing initiatives
• build sales
• maintain cleanliness and sanitation
• open and close the store
• lead a crew of 2–5
• prepare bread and food prep
• slice products
• perform key-holder duties.

What we're looking for

Skills & competencies

shift leader

restaurant operations

customer service

food preparation

cash handling

team coaching

sales

food safety

key holder

milwaukee wi

jersey mike's

$16–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Brand partnership discounts, scholarship opportunities, and opportunity to earn university course credits.

Why this role

38–40 hours per week. High school degree or equivalent; one year of quick-service restaurant experience preferred. Must be at least 18 to operate the slicer; Food Handler Serve Safe certification and reliable transportation required.

About the employer

29042 Jersey Mike's Glendale is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.