Parts Counter Salesperson

Job overview

The Parts Counter Salesperson role is onsite in Knoxville, TN; compensation is described as competitive, with no numeric amount specified. Thompson Truck Group is a commercial truck dealership providing truck sales, leasing, parts, service, and maintenance, with a stated focus on customer uptime. The role supports dealership operations by helping customers and technicians identify and obtain the correct parts. It contributes to customer service and vehicle uptime through accurate sourcing, order follow-up, payment processing, inventory communication, and account outreach.

What you'll do

• Help customers select correct parts
• use dealership systems and online resources to identify and source parts
• inform customers about related parts, accessories, promotions, and offers
• process payments
• answer parts inquiries
• follow up on order accuracy and completeness
• communicate out-of-stock and back-ordered items
• solicit and grow customer accounts
• resolve product and service concerns
• maintain an organized work area.

What we're looking for

Skills & competencies

parts counter salesperson

knoxville tn

thompson truck group

full-time

onsite

commercial truck parts

parts sales

customer service

inventory follow-up

order processing

truck dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package, 401(k) with company match, paid time off and holidays, career advancement opportunities, and ongoing training and professional development.

Why this role

Serves retail customers, service technicians, and wholesale accounts over the counter, through the shop, and by phone.

About the employer

Thompson Truck Group is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.