Temporary Customer Service Representative

Job overview

The Temporary Customer Service Representative role is onsite in Waller, TX, and compensation is not specified. The position supports Daikin customers, including homeowners, distributors, dealers, and internal and external contacts, with product and service inquiries. The role exists to respond to customer needs, provide product and campaign information, and connect interested consumers with HVAC dealers and contractors. It also supports sales and call-center goals through lead follow-up, recordkeeping, and process improvement.

What you'll do

• Respond to customer inquiries by telephone, email, chat, and forms
• explain products, rebates, financing, and marketing campaigns
• coordinate customer handoffs to dealers
• generate and forward warm leads
• meet call-center performance measures
• enter data and maintain customer and sales records
• consult technical experts as needed
• follow up with leads and customers
• meet assigned sales targets
• complete special projects and suggest process improvements.

What we're looking for

Skills & competencies

customer service representative

temporary

customer support

call center

telephone and email

hvac products

lead generation

dealer coordination

salesforce-style lead follow-up

waller tx

daikin

Work arrangement

• Weekend coverage required

Why this role

The posting describes duties as items the role may include. It also states that the representative may complete special call-center projects and other assigned duties.

About the employer

Daikin is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.