Customer Service Representative, State Farm Agent Team Member

Job overview

Customer Service Representative, State Farm Agent Team Member is an onsite role in South Bend, IN. Pay is $12.50–$15 per hour. The representative supports Donovan Hawkes’s State Farm agent agency and its customer service work. The role handles customer inquiries, provides policy information, and coordinates with agency colleagues to deliver helpful client experiences. It contributes to the agency’s customer relationships and growth by maintaining accurate interaction records and anticipating community members’ needs.

What you'll do

• Answer and transfer phone calls to appropriate team members
• respond to customer inquiries and provide policy information
• assist with other customer service tasks assigned by the agent
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

south bend in

state farm agent

part-time

customer inquiries

policy information

phone support

customer records

flexible schedule

insurance agency

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible allowance package with employee-selected benefit options
• unlimited time off
• training and development
• advancement opportunity.

Why this role

The posting describes a flexible schedule, with an ideal schedule of four to five hours per day, possibly 10 a.m.–2 p.m. or 11 a.m.–3 p.m.

About the employer

Donovan Hawkes - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.