Customer Service Representative, State Farm Agent Team Member

Job overview

Customer Service Representative, State Farm Agent Team Member is an onsite role in Killeen, TX, with compensation of $40,000–$50,000 per year. Alan Cox’s State Farm agency describes a close-knit, community-involved office focused on customer relationships. The role supports agency customers by answering policy questions, processing changes, and following up on claims. Accurate records and responsive service help reinforce customer experience and support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

claims follow-up

customer records

killeen tx

alan cox state farm agent

$40k–$50k/year

full-time

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, health insurance, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes a small, family-oriented office and local community involvement.

About the employer

Alan Cox - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.