Coaching Operations Specialist, HBS Career & Professional Development

Job overview

The Coaching Operations Specialist role is hybrid, combining remote work with onsite work at Harvard Business School’s Boston, MA campus; staff are expected onsite at least three days per week. Compensation is not specified. Harvard Business School supports management education and research, and this role supports its Career & Professional Development team. The specialist coordinates administrative systems and program operations for coaches, students, alumni, and staff. By managing platforms, scheduling, registrations, communications, and program logistics, the role helps deliver coaching and career-development services and keeps the team’s operations organized.

What you'll do

• Support coaching platforms including Fieldglass, 12twenty, CareerLeader, Qualtrics, Teams, and SharePoint
• assist with coach invoicing, communications, onboarding, and scheduling
• support Coach-on-Call tracking
• coordinate annual coach-training logistics
• administer MBA coaching and career programs
• manage registrations, reminders, materials, and staffing schedules
• support Resume Book administration and general CPD operations.

What we're looking for

Skills & competencies

coaching operations specialist

harvard business school

hybrid

boston ma

career & professional development

coaching programs

administrative support

12twenty

fieldglass

event coordination

evening and weekend work

40 hours per week

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off including parental leave
• medical, dental, and vision coverage
• retirement plans with university contributions
• wellbeing resources
• family and caregiver support
• professional development and tuition assistance
• commuter benefits and campus perks.

Why this role

Requires a high school diploma or equivalent, three or more years of administrative support or related experience, and Microsoft Office experience. Some evening and weekend work is required; visa sponsorship is unavailable.

About the employer

Harvard Business School is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.