Senior Client Advisor – Travel

Job overview

The Senior Client Advisor – Travel role is based in The Villages, FL, with travel to different branches within the local region as needed; compensation is not specified. The position works within Seacoast Bank’s Contact Center, supporting customer relationships and front-line staff. The role builds customer relationships by understanding financial needs and matching customers with bank products and services, while also coaching associates and supporting contact-center service and operational goals.

What you'll do

• Handle high-volume calls and live chats, including account and technical support
• manage escalations
• coach and develop front-line client advisors
• explain bank products and services
• open and maintain accounts
• complete administrative reviews and reporting
• follow AML/BSA, audit, security, and other banking requirements
• travel to local branches as needed.

What we're looking for

Skills & competencies

senior client advisor

travel

banking

contact center

customer relationships

client service

live chat

coaching

the villages fl

seacoast bank

local branch travel

aml/bsa

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent and a college degree or two or more years of retail sales and/or financial services experience; four or more years of banking or contact-center experience is preferred.

About the employer

Seacoast Bank is hiring for this role. Industry: Credit Unions. Sector: 52.