Call Center Representative

Job overview

The Call Center Representative is an in-office role in Mobile, AL, paying $17–$20 per hour. Signius provides inbound call support for clients including medical offices, apartment complexes, and professional services. The representative answers incoming calls, gathers accurate information, routes messages, and connects callers with the appropriate parties. The role uses a call-processing system to prioritize customer needs and meet performance standards; paid step-by-step training is provided.

What you'll do

• Answer high volumes of inbound calls with a friendly, professional manner
• collect accurate details
• route messages and connect calls to the correct parties
• use the call-processing system to prioritize customer needs
• meet established performance standards.

What we're looking for

Skills & competencies

call center representative

signius

mobile al

in-office

inbound calls

customer support

message routing

call processing

paid training

$17–$20/hr

weekend availability

holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Fully paid, step-by-step training
• opportunity to earn $20 per hour through flawless attendance.

Why this role

The posting states there are no sales or cold calls. Employees must be available to work one weekend day, Saturday or Sunday, and holidays; the operation runs 24/7/365.

About the employer

Signius is hiring for this role. Industry: Telephone Answering Services. Sector: 56.