Customer Service Representative
Compensation
$40k – $75k /yr
Employment type
Full-time
Work setting
On-site
Location
Fort Lauderdale, FL
Schedule
Evening shift
Posted
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Job overview
The Customer Service Representative role is onsite in Fort Lauderdale, FL, with annual compensation of $40,000–$75,000. The agency serves clients through GreatFlorida Insurance of Southwest Ranches and describes its work as community-connected insurance service. The representative assists clients with inquiries, policy renewals and updates, and claim submissions. By maintaining accurate records and identifying relevant additional services, the role supports consistent customer service and client satisfaction.
What you'll do
- Welcome clients and answer calls
- resolve inquiries and issues
- maintain knowledge of insurance products and services
- process policy renewals and updates
- assist with claim submissions
- collaborate with teammates
- identify opportunities to cross-sell services based on customer needs.
What we're looking for
- Skills & competencies
- customer service representativefort lauderdale flgreatflorida insuranceinsurance agencyclient supportpolicy renewalsclaims assistancecustomer inquiriescrm systemsmicrosoft office$40k–$75k annual salarymonday–friday scheduleevenings offpaid time off
- Work arrangement
- Weekend coverage required
Benefits & perks
- Career growth opportunities, paid time off, and a retirement plan.
Why this role
The posting lists a Monday–Friday schedule with evenings off.
About the employer
GreatFlorida Insurance of Southwest Ranches is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 9145a768-031a-46c6-9055-82b87e7a7921