Guest Services Associate | Hotel

Job overview

The Guest Services Associate | Hotel role is onsite in Paradise Valley, AZ. Compensation is not specified. The position supports guest service at Hampton Inn & Suites Scottsdale Shea Blvd. The role helps guests have an enjoyable stay by handling check-ins, answering questions, addressing concerns, and coordinating courteous service. It also supports room inventory and supervises bell staff service during guest arrivals and departures.

What you'll do

• Treat guests efficiently and courteously
• address guest concerns and follow up
• assist with daily room inventory status
• supervise bell staff activities and service during arrivals, departures, and other guest interactions.

What we're looking for

Skills & competencies

guest services associate

hotel

guest check-in

customer service

guest concerns

room inventory

bell staff

paradise valley az

hampton inn & suites

8-hour shifts

7am–3pm

3pm–11pm

11pm–7am

hotel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision options
• paid time off and 401(k) for full-time employees
• hotel discounts
• bonus opportunities
• $250 referral bonus
• DailyPay
• growth opportunities.

Why this role

Eight-hour shifts are available from 7 a.m.–3 p.m., 3 p.m.–11 p.m., and 11 p.m.–7 a.m. Full-time benefits include medical, dental, vision, paid time off, and 401(k); hotel discounts and bonus opportunities are also listed.

About the employer

Hampton Inn & Suites Scottsdale Shea Blvd AZ is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.